AFTER HOURS
$199 / month
A real person answers while your office is closed.
- Evenings, weekends, and holidays
- Custom business greeting
- Messages delivered to your team
- Up to 100 minutes each month
Overage $2.49 / min
PRICING
Clear plans.
Human service.
Every covered call and website chat is handled by a real person. No AI, chatbots, or automated replies. Phone and chat plans are priced separately.
Phone plans by minute · Chat plans by conversation · Always human
PHONE ANSWERING
Choose your call coverage.
MORE COVERAGE
AFTER HOURS + OVERFLOW
$399 / month
After-hours calls plus backup when your team is busy.
- Everything in After Hours
- Overflow and lunch coverage
- Appointment request capture
- Up to 3 escalation contacts
- Up to 250 minutes each month
Overage $2.29 / min
EXTENDED COVERAGE
$799 / month
More room for after-hours and overflow calls.
- Everything in After Hours + Overflow
- Up to 5 escalation contacts
- Customized caller instructions
- Up to 500 minutes each month
Overage $1.99 / min
CUSTOM COVERAGE
Let’s talk
For larger teams, multiple offices, or specialized call flows.
- 500+ minutes per month
- Coverage built around your schedule
- Custom routing and escalation
- Written quote before you start
Volume pricing quoted to fit
Monthly prices are in USD and exclude applicable taxes. Minute allowance is shared across the billing month.
How extra minutes are billed
Per-minute overageEach plan lists its rate; only minutes above your allowance are charged.
One-minute incrementsEach answered call has a 1-minute minimum and rounds up to the next full minute.
Billable timeTime starts when a live handler answers and includes call handling and brief message entry.
Clear termsYour coverage schedule, escalation instructions, and billing details are confirmed in your written quote.
SEPARATE SERVICE · LIVE HUMAN REPLIES
Website chat plans
A real person types each reply during your chosen coverage hours. No AI chatbot or automated text response. These plans cover website chat only; phone answering is separate.
CHAT STARTER
$199 / month
A personal first response for a smaller website.
- Up to 20 live chats each month
- Replies from a real person
- Approved FAQs and custom greeting
- Visitor details sent to your team
Extra chats $7.99 each
MORE CONVERSATIONS
CHAT STANDARD
$399 / month
Steady coverage for growing practices and offices.
- Up to 50 live chats each month
- Replies from a real person
- Approved FAQs and custom greeting
- Visitor details and message handoff
Extra chats $6.99 each
CHAT HIGH VOLUME
$699 / month
A larger monthly allowance with the same human care.
- Up to 120 live chats each month
- Replies from a real person
- Approved FAQs and custom greeting
- Visitor details and message handoff
Extra chats $5.99 each
CUSTOM CHAT
Let’s talk
For higher volumes or a tailored coverage schedule.
- More than 120 chats per month
- Coverage built around your schedule
- Agreed routing and message handoff
- Written quote before you start
Volume pricing quoted to fit
Monthly prices are in USD and exclude applicable taxes. A chat is one relevant visitor conversation handled by a live person; spam and test chats are excluded. Phone minutes are not included.
Per conversationChat usage is counted by handled conversation, not by the minute.
Clear overageEach plan shows the charge for every chat above its monthly allowance.
Separate from callsYou can choose chat, phone answering, or both as separate plans.
TALK TO A PERSON
Get a quote for your office.
Tell us your call or chat volume and the coverage hours you need.